FREE HAIRCUT CARD - WOULD NOT HONOR - CHARGED ME! I let them know I had a free haircut card when I came in. No one told me it was only for an upgrade (which was a lie anyway). IT was for a FREE haircut - see image below. Once my haircut was finished, I was leaving and they told me the card was only good for an upgrade to their regular haircut and charged me! I didn't want to make a scene so I paid and left. I called them the next day and told them what happened. The assistant manager told me I should not have been charged. They told me they could not refund me, it was company policy to not refund, they could only give me a free haircut. WHY would I want a free haircut from someone who tries to scam/steal from their customers? The haircut I did receive that I HAD to pay for, wasn't what I requested - I sure don't want another like that. I told her to use a number 2 size guard, which she did not use! I just wanted out of there. Sad service! My credit card company will get my money back from them. MY SUGGESTION, DO NOT GO HERE - ESPECIALLY WITH A FREE HAIRCUT COUPON!

Absolutely the best place in knoxville to get a haircut

Britney is the absolute best hair stylist and the most professional, courteous, and kind hearted young lady I’ve ever had the pleasure of meeting. I’ll not be looking for a hair stylist anymore, she’s amazing and I’m very happy to have met her! JP