HairCut Reviews For Sport Clips Haircuts of Knoxville - Halls/Powell

1 rating

I never write reviews but today was a bit absurd. 0/3 employees greeted customers as they walked in. Customers were left standing at the front desk staring into space as they weren’t told the sign in process. The employees discussed their food orders and discussed texting their orders to another employee as the next person in line was waiting. No one said I’m so sorry for your wait we’ll be right with you as the person in wait sat staring at the empty chair assumed to be for them. They discussed someone we can guess is their boss and the entire waiting area could hear the conversation. The demeanor of everyone there today on 1/30/2019 just came across as a bit rude. People walked in, no one spoke 1 word to them and the potential customers walked right back out... heads up boss at this location, you’re losing business because of potential customers being completely ignored. I’ve been to a few locations including this one many times and today was not like I’ve ever witnessed. Maybe a class on how to greet/interact/speak to customers and how to keep inter office politics out of ear shot of customers would be beneficial.

5 rating

Great Job!

Rated 3.0 out of 5.0 based on 2 Client reviews

1
Dawn S. | January 30, 2019 Haircut

"I never write reviews but today was a bit absurd. 0/3 employees greeted customers as they walked in"

5
Tiffany E. | August 20, 2018 Haircut

"Great Job! "