Reviews For Sport Clips Haircuts of Knoxville - Halls/Powell

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1 rating

My son has been going here for years and we have never had a problem with any stylist. However, we have had to stop going here because of the terrible odor that I assume is the fault of the strip mall owner. If they get it fixed or move we would definitely go back. We went and just powered through it a few times, but I can't stand sitting there smelling that awful smell that long. I'm honestly surprised no other reviews mentioned it.

1 rating

I never write reviews but today was a bit absurd. 0/3 employees greeted customers as they walked in. Customers were left standing at the front desk staring into space as they weren’t told the sign in process. The employees discussed their food orders and discussed texting their orders to another employee as the next person in line was waiting. No one said I’m so sorry for your wait we’ll be right with you as the person in wait sat staring at the empty chair assumed to be for them. They discussed someone we can guess is their boss and the entire waiting area could hear the conversation. The demeanor of everyone there today on 1/30/2019 just came across as a bit rude. People walked in, no one spoke 1 word to them and the potential customers walked right back out... heads up boss at this location, you’re losing business because of potential customers being completely ignored. I’ve been to a few locations including this one many times and today was not like I’ve ever witnessed. Maybe a class on how to greet/interact/speak to customers and how to keep inter office politics out of ear shot of customers would be beneficial.

1 rating

FREE HAIRCUT CARD - WOULD NOT HONOR - CHARGED ME! I let them know I had a free haircut card when I came in. No one told me it was only for an upgrade (which was a lie anyway). IT was for a FREE haircut - see image below. Once my haircut was finished, I was leaving and they told me the card was only good for an upgrade to their regular haircut and charged me! I didn't want to make a scene so I paid and left. I called them the next day and told them what happened. The assistant manager told me I should not have been charged. They told me they could not refund me, it was company policy to not refund, they could only give me a free haircut. WHY would I want a free haircut from someone who tries to scam/steal from their customers? The haircut I did receive that I HAD to pay for, wasn't what I requested - I sure don't want another like that. I told her to use a number 2 size guard, which she did not use! I just wanted out of there. Sad service! My credit card company will get my money back from them. MY SUGGESTION, DO NOT GO HERE - ESPECIALLY WITH A FREE HAIRCUT COUPON!

Rated 3.4 out of 5.0 based on 9 Client reviews

1
Jennifer H. | May 31, 2019 Overall Experience

"My son has been going here for years and we have never had a problem with any stylist. However, we h"

1
Dawn S. | January 30, 2019 Haircut

"I never write reviews but today was a bit absurd. 0/3 employees greeted customers as they walked in"

1
Robert S. | August 29, 2018 Overall Experience

"FREE HAIRCUT CARD - WOULD NOT HONOR - CHARGED ME! I let them know I had a free haircut card when I"

5
Dennis W. | August 22, 2018 Stylist

"Tiffany is the best !"

5
Tiffany E. | August 20, 2018 Haircut

"Great Job! "

5
Levi E. | August 19, 2018 Stylist

"Kendra was absolutely amazing! She did a fantastic job cutting my hair, was great to talk to, and ve"

5
Jefg S. | August 4, 2018 Overall Experience

"Absolutely the best place in knoxville to get a haircut "

5
Jesse P. | May 25, 2018 Overall Experience

"Britney is the absolute best hair stylist and the most professional, courteous, and kind hearted you"

3
Christina C. | November 19, 2017 Service

"We visited this location Sunday afternoon at 4:30. While waiting I witnessed the receptionist telli"